Natural Gas & Propane Equipment
Grills & Firepits
Please Note: Prepayment is used to hold space for your service call.
You may cancel up to 24 hours before the start date and get a full refund.
Also I work a full-time job and can't speak on the phone or answer text during normal business hours. The Fastest way to get service is to book a service call and check off yes to do the call earlier if possible.
Feel free to add as much detail into your service request, if I have questions I will call you from the jobsite.
I love solving problems and fixing equipment, I'm also am not shy about giving suggestions. As a one man operation the tough job is trying to get all the work done while knowing the phone and emails are bouncing off the wall. I try to dedicate my attention to the job I am on, as a result most communication from me is by email and text which can be done during off hours .
This section is for Customers who signed up for the opening and closing program
Remove Components for winter after pool has closed - water needs to be drained prior to service
Re install Components and correct any winter damage - pool needs to be open with filter running for me to complete service.
Priority scheduling for pool season repairs, must be service plan member. Serving SE Massachusetts, cape cod, and RI
Add your name to earliest available list. Not timed appointments
159.95 min. for labor. Parts & Additional labor would need customer approval. Most calls fit into the 159.95 (1 hr to 1.5hr)
99.95 min for labor. Parts & Additional Labor would need customer approval (make and model or a picture sent ahead can speed things up)
Must have an authorization from MFG (I don't have staff to chase that down for you please get Authorization prior to booking) Some warranty plans cover parts only, in that case labor rates above apply
Please note I can not respond to any contacts during regular work hours
35 yrs of training, specializing in gas fireplaces and pool heaters, to get to where I am today, and the learning never stops. Systems are more complicated and require more than guesswork.
MA master gasfitter #3885, MA LP installer #944, MA Master Sheet Metal #10578, EPA Certified, HPBA Fireplace & Pellet Specialist, Trained in Flammable Gas Emergency Response
I take the time with each job to make sure the job is done efficiently and right the first time.
I pride myself on making sure you are satisfied. Your Gas Fireplace, pool heater, heat pump, and pool automation equipment will run they way you want it to, when you need it to. I specialize in your needs.